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The Information Technology (IT) Help Desk is committed to providing excellent customer service to help you succeed 卡内基梅隆大学. We also strive to provide self-help information right here on our web site. 开始, 上网, “如何” offer a great deal of technology information.

If you need you work with the Help Desk directly, we encourage you to contact us first by submitting a Help Desk request via the IT服务台 app in MAVzone. You can also reach us by phone at 970-248-2111. Finally, we offer 即时聊天 to connect directly with our Help Desk staff during regular Library hours. 看到 即时聊天 icon at the bottom right-hand corner of this page, all other IT pages.


CMU新来的? Learn how to access our Internet, technology you will need and more…


Need to connect to campus WiFi? Follow the steps on our 上网 page.

“如何” Documents

Get detailed information on how to complete some common technological tasks


We have a MAVzone app for this

Launch IT服务台 Application


Sun 1 pm – Midnight
Mon - Thurs 7:30 am – Midnight
Fri 7:30 am – 5:00 pm
Sat 10:00 am – 5:00 pm